Help with "This meeting was copied to your calendar and will not receive updates" issue
Exchange 2007 Enterprise Outlook 2007 (both cached mode and online mode) OK, I got called in to fix an issue our helpdesk folks could not resolve, and it's got me stumped. Our Director's calendar is FUBAR, and almost all her meetings come up with the above message on them, and no updates or cancellations can be made. Since I am coming into this at the tail end of the troubleshooting, I only have a vague idea of what was done before this was dropped in my lap. What I've determined that in cached mode, with her latest OST, the appointments show as OK. When changes are made, they are not sent to the folks (no surprise there). Out of cached mode, all the same appointments have the issue in the title of my post. To the best of my knowledge, here's what was done before I was tossed under the bus: Director called helpdesk with calendar issues (appeared different in Outlook cached mode and in OWA), so free/busy was not correct. Helpdesk person did stuff (I don't know what, exactly), culminatnig with an export of the OST to a PST in offline mode, then importing the PST to her live Exchange mailbox. Today, I used SCANOST with no success resolving this issue. Google hasn't turned anything up, nor did a forum search here (or Technet search). I need to make it so the meetings are editable by her in regular mode. What can I do next? Thanks in advance!
April 12th, 2010 11:18pm

The meeting organizer will have to recreate the meetings and resend them to the participants. When the items were imported back into the mailbox, it broke the association with the original meeting requests. http://support.microsoft.com/kb/278535 Calendar Items that You Copied Do Not Allow Meeting Updates
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April 13th, 2010 1:58am

Thanks for the reply, Andy. Fortunately, I was able to recover from this for the most part. What I have discovered is that, at least in my Exchange environment, when you do a "File -> Export" in Outlook 2007, it fubars the Calendar when you Import it back. This is a reproducible and repeatable bahaviour. If, on the other hand, I use Outlook 2003 to do the export and import, it succeeds as expected. So, what I did was copy the Director's OST file (that I had backed up on Friday when this fun started) to a workstation that had Office 2003 on it. I then logged in as her and created an Outlook profile in cached mode. Once it was synched, I put Outlook in offline mode, renamed the OST from her regular workstation and restarted Outlook. I then did an export to PST of the calendar. Once it was finished, I exited Outlook again, put it back in online (non-cached) mode then imported the PST I had created. Almost all calendar entries were repaired; I might not have grabbed the absolute latest OST off her workstation. :( I think if we do a mailbox restore to the restore DB, I can then export the calendar from that in 2003, and re-import to correct the stragglers. This sucked, quite franky. I am upset that Outlook 2007 has changed the import/export behaviour; it does not seem to be documented anywhere. Yeah yeah, I saw the Schedule+ stuff was no longer supported in Technet (which is what led me to test this in Outlook 2003), but I can reporoduce this on a new acount and new mailbox in my prod enviroment. Jimmie
April 13th, 2010 3:21am

HiPer you description, it is most like a issue releated with "copy" a calendar (meeting or appointment) from other place, and could pop the "This meeting was copied to your calendar and will not receive updates" in the infobar.So i do not know, how the issue occur at first, maybe your helpdesk do some wrong operation?And I also do some test on outlook2007, if export and import the calendar, it seems everything goes well.Regards!gavin
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April 15th, 2010 12:40pm

HiPer you description, it is most like a issue releated with "copy" a calendar (meeting or appointment) from other place, and could pop the "This meeting was copied to your calendar and will not receive updates" in the infobar.So i do not know, how the issue occur at first, maybe your helpdesk do some wrong operation?And I also do some test on outlook2007, if export and import the calendar, it seems everything goes well.Regards!gavinYep. The only time I have seen that error is when a new mailbox is created and the calendar items are imported in from a pst.
April 15th, 2010 2:59pm

@andyT "The meeting organizer will have to recreate the meetings and resend them to the participants. When the items were imported back into the mailbox, it broke the association with the original meeting requests." Well, that is messed up isn't it! I'm dealing with this problem due to a crashed laptop and my IT hosed my calendar up. dave
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June 28th, 2010 11:07pm

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